Legal & Governance

Privacy Policy & Terms of Service

Last updated: October 2026. Please read our operational policies regarding data protection, customer orders, and product compliance.

1. PrivacyPolicy 2. Terms ofService 3. Shipping& Returns

1. Privacy Policy

At B2B Shop Cash (accessible via www.b2bshopcash.in), protecting the personal confidentiality and transactional data of our clients and buyers is our highest priority.

A. Information We Collect

When placing orders, inquiring via WhatsApp, or submitting our contact forms, we may collect minimal necessary information including: your full name, mobile / WhatsApp contact number, shipping destination address, email ID, and GSTIN (if ordering under a registered wholesale entity).

B. Purpose of Data Collection

Collected information is strictly utilized to process order fulfillment, dispatch shipment tracking links via SMS/WhatsApp, confirm warranty claims, and answer customer support inquiries.

C. Zero Third-Party Selling

We do not sell, rent, monetize, or disclose your personal records to third-party marketing companies. Data is only exchanged with accredited domestic courier dispatch networks (e.g. Blue Dart, Delhivery) for courier delivery.

2. Terms of Service

By accessing this platform or ordering through our official WhatsApp concierge, you accept and agree to be bound by the following terms:

A. Product Authenticity & Verification

All products listed across the Signature Collection (including Bio-Mineral Alkaline Jugs, Hydrogen Flasks, Anion Sanitary Napkins, Bio-Magnetic Watches, and Saffron Bath Bars) are guaranteed 100% authentic, manufactured to strict quality benchmarks, and batch inspected.

B. Medical & Wellness Disclaimer

While our products are crafted with natural ingredients and gentle materials to support everyday hydration, cellular health, and skin comfort, they are intended for wellness and lifestyle enhancement and should not replace clinical medical treatment prescribed by a physician.

C. Pricing & Orders

Prices, promotional offers, and bulk tier slabs are subject to periodic revision based on raw material benchmarks and inventory supply. Invoices and tax receipts are furnished upon order confirmation.

3. Shipping & Replacement Policy

A. Nationwide Express Dispatch

All confirmed orders are packed in reinforced, tamper-evident outer cartons and dispatched within 24 to 48 business hours. Delivery timelines typically range from 3 to 6 business days across India.

B. Transit Damage & Replacement

In the unlikely event an item arrives with transit damage or a manufacturing defect, notify our WhatsApp support desk within 48 hours of delivery with photographic proof for an immediate, hassle-free replacement.

Have a question regarding our policies?

Our support team is available on WhatsApp and email to assist you.

Contact Support